5HR01 Employment Relationship Management

Table of content

AC 1.1 Review emerging developments to inform approaches to employee voice and engagement AC 1.2 Differentiate between employee involvement and employee participation and how it builds relationships AC 1.3 Assess a range of employee voice tools and approaches to drive employee engagement AC 1.4 Critically evaluate the interrelationships between employee voice and organisational performance AC 1.5 Explain the concept of better working lives and how this can be designed AC 2.1 Distinguish between organisational conflict and misbehaviour, and between informal and formal conflict AC 2.2 Distinguish between official and unofficial employee action AC 2.3 Assess emerging trends in the types of conflict and industrial sanctions AC 2.4 Distinguish between third-party conciliation, mediation, and arbitration AC 3.1 Explain the principles of legislation relating to unfair dismissal in respect of capability and misconduct issues AC 3.2 Analyse key causes of employee grievances AC 3.3 Explain the skills required for effective grievance and discipline-handling procedures AC 3.4 Advise on the importance of handling grievances effectively AC 4.1 Explain the main provisions of collective employment law AC 4.2 Compare the types of employee bodies, union, and non-union forms of employee representation AC 4.3 Evaluate the purpose of collective bargaining and how it works Reference