7OS02: Learning and Development Practice

AC1.1 Analyse the impact of the external environment on the organisational strategy, including the importance of horizontal and vertical alignment.

  • g: Core definitions of learning and development.
  • How L&D is influenced by national educational models and systems.
  • The impact of the changing nature of work and talent availability.
  • Links between organizational strategy and learning strategy (vertical).
  • Links with people management practice strategy and policy (horizontal).

AC1.2 Critically evaluate the organisational strategy in relation to learning and development strategy and policy.

  • Organization strategy, and its links and influence on and from L&D strategy, policy, and execution.
  • The operational development of learning strategy and policy.
  • Implications for learning resourcing, shape, size, and roles for the L&D team.

AC1.3 Evaluate the influence of the internal environment on learning and development.

  • Culture and context – organizational drive for L&D.
  • Organizational power and politics.
  • Stakeholder management within L&D.
  • Role of line managers and senior teams.
  • Systems and technology.
  • Employees’ engagement with learning.

AC1.4 Analyse how learning professionals may create effective business cases in order to gain investment in learning activity.

  • Contents of a business case for L&D.
  • Alignment to organization targets and direction.
  • Use of data and metrics to create persuasive arguments.
  • Gaining of key stakeholder support.

AC2.1 Evaluate a variety of methods through which learning professionals may assess learning needs.

  • Performance consulting conversations.
  • Interview to gather insights.
  • Organizational data and metrics.
  • Future organizational needs.
  • Performance review approaches.
  • Staff engagement surveys.
  • Technology and digital considerations.

AC2.2 Critically analyse the role of learning needs analysis within the design and delivery of learning.

  • Linkage between needs assessment and design/delivery of learning.
  • Data related to learning needs (individual, team/group, organization).
  • Sources of data available.
  • Measure organizational effectiveness
  • Performance consulting conversations, performance appraisals.
  • Competency frameworks, professional frameworks/maps.
  • Hierarchical task analysis and key task analysis.
  • Approaches to learning needs analysis.
  • Process limitations of learning needs analysis.
  • Role in overall L&D strategy.

AC2.3 Critically evaluate the major stages in the design, delivery and impact measurement of learning, including how decisions are influenced by context.

  • Common design approaches.
  • Learning theories and learning styles.
  • Various methods of designing learning events.
  • Delivery of learning events.
  • Approaches to the evaluation of learning.
  • Learning transfer and the importance of workplace impact.
  • Formal vs informal learning, self-directed, social, and collaborative.

AC2.4 Evaluate the importance of individual and organisational commitment to continuing professional development.

  • Definitions of continuous professional development and lifelong learning.
  • Embedding CPD and lifelong learning into organizational cultures.
  • For diverse development opportunities: Methods of CPD.
  • Support ongoing development of CPD resources.
  • Measure CPD effectiveness with Outputs vs inputs approaches to CPD.
  • Reflective and reflexive practices and their impact.

AC3.1 Critically analyse the concept of organisational learning and its application within organisations.

  • For a theoretical foundation: Definitions of organizational learning.
  • To understand its evolution: History of organizational learning.
  • For practical application: Operationalization of organizational learning.
  • To illustrate real-world examples: Examples of organizational learning.
  • For critical evaluation: Critiques of organizational learning.

AC3.2 Evaluate the conceptual differences between organisational learning and the learning organisation.

  • Definitions of the learning organization.
  • Senge’s disciplines of the learning organization.
  • Critiques of the learning organization.
  • Conceptual differences between organizational learning and the learning organization.
  • The six elements of ‘Driving the New Learning Organisation’.

AC3.3 Critically analyse a variety of factors that influence knowledge transfer processes.

  • The linkage between learning and the development of organizational knowledge.
  • Differences between tacit and explicit knowledge.
  • The cycle of knowledge conversion.
  • Methods of enabling knowledge transfer and sharing.
  • Barriers to knowledge sharing.
  • WeinbauerHeidel’s 12 levers of learning transfer effectiveness.

AC3.4 Examine how organisations may develop learning cultures.

  • Develop cultures for learning and knowledge sharing.
  • Promote continuous learning within organizations.
  • The role of knowledge and learning in developing sustainable organizational advantage.

AC4.1 Critically analyse factors influencing the advance of technology within learning.

  • Review of technological developments and their application within the learning function.
  • The demand and drivers behind the advance of technology.
  • Links with learning analytics.
  • Availability of technology.
  • Emerging technology trends.
  • Role and purpose of technology.
  • Address Human factors in using technology.

AC4.2 Assess the role of technology within the design, delivery, and impact assessment of learning.

  • Role of technology in assessing learning needs.
  • Introduction to private and public learning platforms.
  • Relative merits of learner-generated content.
  • Learning content management systems.
  • LMS/LXP systems.
  • Design of blended learning.
  • Emerging technology trends.

AC4.3 Discuss the methods through which technology may facilitate collaborative approaches to learning.

  • How collaboration can be fostered through technology.
  • Social and collaborative learning platforms.
  • The role and use of webinars and virtual classrooms.
  • To offer accessible learning opportunities: MOOCs.
  • Smart devices, social networks, and media.
  • Synchronistic and asynchronistic opportunities technology offers.

AC4.4 Analyse the importance of data security and protection within the learning function.

  • Types of data held within the learning function.
  • Principles of data security and protection.
  • Protection of intellectual property.
  • Application of legal regulations.
  • Access, ownership, and transparency of data.
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